We are sorry to hear that you are facing issues with the CSV file upload. There are several reasons why the CSV file might fail to upload, so ensure you input the QR code information correctly.

After downloading our CSV file, you can open it in Excel, Google Sheets, Notepad, etc.

If you use Excel or Google Sheets, ensure you input your information according to the column. The first row must remain the same as in the original downloaded file, and from the second row, you can start inputting your information. In the first column, add the URL or text details (depending on the type of codes you’re generating), and the title for the QR codes is in the second column.

If you are using the Notepad app, make sure you are separating the values with a comma. Below is an example of what it looks like.

text, title

example text 1, example title 1

example text 2, example title 2

example text 3, example title 3

example text 4, example title 4

The first line must remain the same as in the original downloaded file, and from the second line, you can start inputting your information.