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Can I cancel my subscription?

Updated this week

Yes, you can cancel your subscription. Follow the steps below to cancel your subscription.

  1. Go to the Account Page – Click My Account at the top of the sidebar menu in your user dashboard.

  2. Access Billing – Once the Account page loads, navigate to the Billing section and select Payment Details.

  3. Manage Subscription – Under Payment Details, click the Manage button and choose Disable Auto-Renew from the menu.

  4. Verify Your Identity– Enter your password, check the box for "I want to cancel my subscription", and click Continue with a short survey to complete the process.

  5. Cancellation Confirmation - Once the short survey is completed, you will get confirmation of the cancellation.


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