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Can I cancel my subscription?

Updated over 3 months ago

Yes, you can cancel your subscription. Follow the steps below to cancel your subscription.

  1. Go to the Account Page – Click My Account at the top of the sidebar menu in your user dashboard.

  2. Access Billing – Once the Account page loads, navigate to the Billing section and select Payment Details.

  3. Manage Subscription – Under Payment Details, click the Manage button and choose Disable Auto-Renew from the menu.

  4. Verify Your Identity– Enter your password, check the box for "I want to cancel my subscription", and click Continue to complete the process.

  5. Confirm Cancellation- Please read the confirmation pop-up carefully, select a reason for your cancellation, and click Next. To complete your cancellation, click the Confirm & Cancel button.


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